25 answers

• What information do I need before I start?Three figures get you a profile: the level at the front boundary, the level the garage slab has to finish at, and the distance between them.
• Create your first driveway profileEnter the boundary level, the length and the slab level, then calculate — the app solves the zones and draws the section.
• Saving a job for a clientA saved job stores the whole workspace — levels, zones, vehicle and export settings — under a name you choose.
• What does the free trial include?Seven days, every feature, and no card required to start.
• What are the gradient zones?The driveway is split into consecutive runs, each with its own length and grade — a transition at each end and the main grade between.
• Adjusting zone lengths and gradesChange any zone's length or grade and the rest re-solves around it to keep the slab level correct.
• Using the auto profile designerIt works through thousands of candidate layouts, keeps the compliant ones, ranks them, and tells you why it chose the shape it did.
• Showing the kerb, footpath and vergeThe profile can be extended back past the boundary to the street so the drawing shows the whole crossover.
• Mirroring the drivewayFlip the drawing left-to-right for a crossover on the other side of the block, without re-entering anything.
• What does the rate-of-change warning mean?It flags grade changes sharp enough to ground a car: a change worse than 1:8 where one side of the break is under a metre long.
• Why is part of my profile drawn in red?A segment steeper than 1:4 is drawn red, because it cannot be built compliantly however smooth it is.
• Does a compliant result mean it will be approved?No. The checks support your design work; they are not an approval, a certification, or a substitute for professional review.
• Choosing a vehicle to test952 vehicles across 28 makes, each carrying the dimensions and angles the clearance check needs.
• Reading the clearance simulationDrive the vehicle along the profile and the tight spots are marked on the scrub bar underneath it.
• What the vehicle check does not modelIt is a geometric check on a static vehicle — it does not model suspension movement, load, tyres or driver technique.
• Which export formats are available?DXF and DWG for CAD, SVG and PDF as vector, PNG and JPG as images.
• Setting the drawing scale1:1, 1:20, 1:50, 1:100, 1:200 and 1:500 are available, with 1:100 the default.
• Saving your own drawing standardLineweights, fonts, dimension ticks, RL precision and which annotations appear can be saved as a template on your account.
• How do I sign in?With your Google account. There is no separate DrivewayIQ password to set or forget.
• Updating your card, invoices, and cancellingAll three are in the billing portal, reached from your account menu — card details, receipts and cancellation.
• What is the difference between Standard and Pro?Nothing today — both plans run the same software with every feature available on each.
• Can several people share one subscription?Not yet — a subscription covers one account, and jobs are private to it.
• Sign-in is not workingAlmost always an embedded browser. Open the site directly in Chrome, Edge, Firefox or Safari.
• An export will not downloadCheck the browser's download blocker first, then try a different format to narrow it down.
• The profile comes back non-compliant whatever I tryUsually the site is asking for too much height in too little length. Something has to give — and the app shows you which.